Job summary
Manage and grow strategic accounts in healthcare. The role needs relationship management, sales strategy, and a working knowledge of health tech solutions. You will be the primary contact for key clients so they get value from the solutions they buy.
Key responsibilities
- Develop and maintain relationships with key healthcare clients, including hospitals, clinics, and health systems.
- Understand client needs and propose tailored health tech solutions.
- Drive revenue growth through upselling, cross-selling, and renewals.
- Collaborate with product, customer success, and marketing on delivery and implementation.
- Monitor account performance, usage, and satisfaction, and address issues early.
- Prepare and deliver presentations, proposals, and reports.
- Negotiate contracts and pricing in line with company policy.
- Stay current on industry trends, competitors, and emerging technologies.
- Own the end-to-end sales cycle and account management against company targets.
- Prospect and identify opportunities; coordinate EoI and RFQ preparation.
- Build trusted-advisor relationships with CXO, VP, CIO, CTO, and architect decision-makers.
Skills and qualifications
- Bachelor’s degree in business, computer science, or a related field; MBA preferred.
- 2–4 years in account management, preferably in health tech, medical devices, or digital health.
- Proven record managing key accounts and driving revenue.
- Strong understanding of healthcare workflows, systems, and challenges.
- Excellent communication, presentation, and negotiation skills.
- Existing healthcare network preferred.
- Familiarity with Hospital Information Systems (HIS), modules, and integrations.
- Experience in a SaaS or technology-driven environment preferred.